RebuildUS Respects Your Privacy
Company respects your privacy and is committed to protecting personally identifiable information that you provide in connection with your use of its Websites and Services.
In order to use all the features of our website, you will need to create a user account ("User Account"). There is no cost to create a User Account. You may be asked to choose a user name, screen name, or member name (each, a "User Name") and password. Please do not use your real name or the real name of another person when selecting a User Name.
Our Commitment to Data Security
Company takes reasonable and appropriate precautions to protect your personally identifiable information from unauthorized disclosure and to prevent possible security breaches in our Websites, Services, and customer databases. However, no website, Internet transmission, computer system, or wireless connection is completely secure. Consequently, Company cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of the Company Websites and Services is at your own risk. Company urges you to take steps to keep your information safe by memorizing your password or keeping it in a safe place (separate from your account information), logging out of your User Account, and closing your Web browser.
Information We Collect
In enrolling you as a Member of Home-Match, ServiceMatch, CharityMatch or RebuildUS Pro, Company may collect and uses information about you to deliver the Services that you request, to keep you informed about changes affecting our Services or your account, to inform you of other Services or offers in which you might be interested, and to improve and enhance our sites and Services. You may also be asked to provide certain information about yourself.You are responsible for maintaining and updating the registration information in your User Account with current and complete information.
Personally Identifiable Information We Collect
In order to most efficiently provide you with useful information and services to you, Company may collect a small amount of personally identifiable information. If you provide Company with personally identifiable information, we will take all reasonable and appropriate steps to protect it from unauthorized disclosure.
If you are a potential home buyer, data the Company may collectincludes your name and email address, plus information about your employment, income, and current housing costs. We do not collect social security numbers, any bank, credit card or payment information.
If you are a service provider, Company may collect data shown herein plus information regarding your company, its specialty business, and area of service, years in business, whether you are licensed.
If you are a Charity or non-profit organization, Company may collect data shown herein plus information regarding your mission and strategic planning including how your organization's mission might benefit from a relationship with RebuildUS.
If you are a real estate professional, Company may collect data shown herein, plus information regarding whether or not your company belongs to a business rating service.
Information Collected by Other Means or Media
Company intends to maintain presence in online social media. If you submit to the Website or affiliated sites a comment, photograph or other content to be published, online or offline (including on-air, in a DVD, or any other format), we may utilize this information in the same ways as information collected directly on the Website, that is, to efficiently provide Services to Members. We may link to, feature, or republish such information in connection with publishing the website content.You are hereby deemed to give us permission to do such.
In some situations, we may also collect information about you through other means, directly or indirectly. For example, if you access any Company content, or purchase such content via your wireless carrier or through another third party, the Company may collect information directly from you or through the third party. Likewise, if you use our software, or provide information to other companies who share information about their customers, we may collect additional information about you. In each of these cases, the Company will apply this policy to any of your information.
Non-Personally Identifiable Information That We Collect
As part of the registration process for some Services, you may be asked to provide information that does not personally identify you. For example, you may be asked to provide information concerning your personal preferences, purchasing preferences, and the like. This information is generally optional but may be included in your User Account profile. Company requests this information to understand you better and to also bring to your attention new services, programs, or offers that may be of interest to you.
Information about Other People
Some Company Websites and Services may ask you to submit information about other people. If you provide us with information about another person, or another person provides information about you, via e-mail from the Website or affiliated sites, the e-mail addresses you or your friend supply us for those activities will not be used to send you or your friend other e-mail communications unless disclosed at the time you provide the information. A record of that transaction will be maintained as allowed and/or required by law.
The Company may offer support and technical assistance through customer service centers via telephone, online chat, or e-mail. Whenever you communicate with customer service, you do so with the understanding that an operator may view and make changes to the information in your User Account in order to provide the assistance that you need.
Cookies and Related Technology
Most browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You should refer to your browser instructions, "Help" screen, or similar such resource to learn more about how to manage cookies and possibly reset your browser to refuse all cookies or to indicate when a cookie is being sent by indicating this in the preferences, options, or similar such menu in your browser, if you so choose. However, it is possible that some parts of this Website will not operate correctly if you disable cookies and you may not be able to take advantage of some of this Website's features.
Sweepstakes and Promotions
From time to time, the Company may hold sweepstakes, contests and surveys ("Special Promotions"). To participate in Special Promotions you may need to provide information such as name, mailing address, e-mail address, and phone number. Your information may be collected by Company or by a third party, such as a co-sponsor or a vendor involved in, or providing services in connection with, a Special Promotion.
Use, Disclosure, and Sharing of Information
a. Non-Personally Identifiable Information
From time to time, Companymay use and share with third parties aggregate, non-personally identifiable user information to show general demographic and preference information among users of the CompanyWeb sites. When you visit or download information from this Website, our web servers may automatically collect website usage information. Website usage information is non-personally identifying information that describes how our visitors use the Website. It can include the number and frequency of visitors to each web page and the length of their stays, browser type, referrer data that identifies the web page visited prior and subsequent to visiting the Website, and IP addresses (see below for more information on IP addresses). Companymay use IP addresses for a number of purposes, such as system administration, to generally determine your computer's server location, to report aggregate information to our business partners or to audit use of the Website. We also may determine your screen resolution and the technology available in order to serve you the most appropriate version of a web page, e-mail or similar service.
If you opt in to receive e-mail from us, you can always opt out of future marketing messages by following the directions in each message to "unsubscribe". However, if you choose to opt out of marketing messages, we reserve the right to contact you regarding your account status, technical support, product information, changes to account terms, and any other matter that might affect our service to you and/or any products you purchased from us or registered with us, as applicable.
As stated above in "Personally Identifiable Information That We Collect - Special Promotions and Purchases; Submission of Content to be Published", Company may also work with third parties to provide some Services on our Websites. In connection with those Services, you are deemed to consent to us sharing your information with third parties who provide services such as processing of credit card transactions, customer service, promotion administration, order fulfillment and/or prize delivery, as applicable. Third parties who provide, or participate in, Services on Company Websites are prohibited from using our customers' personally identifiable information for marketing purposes and/or from sharing, selling, or otherwise using such information, unless you choose to opt in to marketing, sharing, or other uses by the third parties. If you do not want your information to be used for marketing (or other purposes unrelated to the provision of Company Services) by a third party who participates in a Service on one of our sites, do not opt in to such use by that third party when you register to participate in the Service.
c. Information Disclosed to other Users of this Website
The Services of the Website may include functionality that may i) allow you to market or advertise your services or items you wish to sell (services related to houses, etc.), ii) view information about or contact others about the services or items they wish to sell, and/or iii) transact with others. When you seek to market or advertise the services or items you wish to sell, you are consenting that information related to such services or items, as well as your identity and contact information, will be shared publicly with other users of the Website. When you seek to contact others about the services or items they wish to sell, you are consenting that information about you, such as your interests, preferences, identity and contact information, will be shared with those you are seeking to contact. When you seek to transact with others, your communication will be shared with those you are seeking to transaction with, as well as your identity and contact information.
Hyperlinks To and From Other Sites
Company sites may frame, and/or contain links to, or advertisements about, non-Companywebsites. Non-Company websites may reference, advertise, or link to Companywebsites. Company does not endorse or sponsor non-Company websites, is not responsible for the privacy practices or the content of non-Company sites, expressly disclaims any statements or assertions made on such websites, and denies and disclaims all liability associated with your use of, and the content on, such other sites and advertisements.
Your Options to Edit, Access, and Deactivate Account
At any time, you may access, edit or remove your Profile by signing in to your User Account and following the directions there. You can also send an e-mail to firstname.lastname@example.org to request deactivation of your User Account. You can unsubscribe from receiving commercial e-mail from the Website by clicking the link contained within such e-mails sent to you.It is not always possible to completely remove or modify information in our databases. In addition, we may institute a policy in which user information is deleted after a certain amount of time, and therefore, your user information may no longer exist in the Company's active database(s). In addition, even if you choose to unsubscribe or otherwise modify your User Account settings, the Company reserves the right to contact you regarding your account and your use of this Website.
Not Intended for Persons Under 18
Company recognizes the sensitivity of information concerning children and minors. Company is committed to complying with all applicable laws and regulations regarding children, including the Children's Online Privacy Protection Act ("COPPA"). This site is only intended for persons 18 and over. If you are under 18 years of age, immediately discontinue use of this site and leave this Website. The Company will not knowingly collect, maintain, or disclose any personally identifiable information from a person under 18.
If you are a parent or guardian who has discovered that your child under the age of 18 has submitted his or her personally identifiable information without your permission or consent, Company will make reasonable efforts to remove the information from its active list, at your request. To request the removal of your child's information, please send an e-mail to email@example.com and be sure to include in your message the same User Name and password and/or e-mail address that your child submitted.
Consent to Processing in the United States
Contact Us Regarding Privacy
Please note that information submitted to the Website via a "contact us," "help" or other similar e-mail address or form will not necessarily receive a response. We will not use the information provided to these e-mail addresses or forms for marketing purposes unrelated to your request.
Notification of Changes
Technical Support: firstname.lastname@example.org
Business Development: email@example.com
Other Inquiries: firstname.lastname@example.org
By USPS Mail
6320 Canoga Ave., 12th Floor
Woodland Hills, CA 91367